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The Association of Corporate Counsel (ACC) is the world's largest organization serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, nonprofits and other private-sector organizations around the globe.

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Corporate legal departments in Europe, Middle East and Africa, as elsewhere globally, are focusing on advancing legal operations – optimising how people, processes, technology and data are deployed to improve efficiency and cost-effectiveness in the delivery of legal services. Many general counsel are now delegating responsibility for legal operations to a deputy GC or establishing a dedicated legal operations function that may or may not be led by a lawyer.

Association of Corporate Counsel (ACC) has partnered with Consilio, and is hosting a bi-monthly series of virtual roundtables that focus on how different legal operations functions are managed in companies in the EMEA, drawing on the ACC Legal Operations Maturity Model framework.

In partnership with Consilio Logo

  • 2020 Virtual Roundtables

    3 MARCH: SETTING UP A LEGAL OPERATIONS FUNCTION AND THE FIRST 100 DAYS

    28 APRIL: LEVERAGING THE TECHNOLOGY YOU HAVE: USING ENTERPRISE TECHNOLOGY FOR LEGAL OPERATIONS

    7 JULY: CASE STUDIES IN PROCESS IMPROVEMENT & WORK ALLOCATION

    8 SEPTEMBER: USING METRICS, DASHBOARDS AND DATA ANALYTICS FOR DECISION-MAKING AND PERFORMANCE MANAGEMENT

    3 NOVEMBER: IMPLEMENTING eBILLING IN EMEA: UNIQUE CHALLENGES AND SOLUTIONS

     

    Past Virtual Roundtables

    7 JANUARY: OUTSIDE COUNSEL PERFORMANCE MANAGEMENT THROUGH STRUCTURED DATA AND DIALOGUE 

    Did you know that approx. 25% of the time billed by outside counsel is the consequence of inefficiencies on the in-house side? Jaap Bosman, Vincent Cordo, Jr. and Yu Lian de Bakker discussed why applying smart data analytics in managing outside counsel will deliver more value to your company than traditional rate and fee structure focused procurement methods.

  • 2019 Virtual Roundtables

    10 SEPTEMBER: technology planning and digital transformation

    Panelists David Griffin (BT PLC), Amir Mehdi (Barclays), and Maurus Schreyvogel (Novartis International AG) shared how to optimise utilisation of technology, including planning, selection, procurement and/or development, training and promotion of adoption.

    9 JULY: THE ART OF CHANGE MANAGEMENT AND DRIVING USER ADOPTION

    Panelists Simon Ferres (Deutsche Bank), Stacy Walsh (Travelers), and Ian Waterworth (Standard Chartered Bank) shared how to enable your organisation to embrace targeted changes in the way work is done.

    7 MAY: IMPROVING EFFICACY & EFFICIENCY IN THE LEGAL DEPARTMENT

    Panelists Ben Eason (Barclays), David Griffin (BT), Emma Jackson (Visa), and Leonie van Gulik (PVH Europe) shared how to set legal department goals that align with company objectives, prioritise initiatives, allocate resources and define metrics to assess progress.

    12 MARCH: ADVANCING AND FORMALISING LEGAL OPERATIONS

    Panelists Vince Cordo (Shell), Hans Albers (Juniper Networks), Helen Fletcher (BNP Paribas) and Thierry Perrouault (Orange) discussed the journey of establishing and advancing a legal operations function, and compared notes on the scope, structure, composition and roles of dedicated legal operations functions.

  • 2019 Conference

    Accelerate Innovation
    A Conference for Legal Operations Leaders in EMEA
    15 October 2019 in Frankfurt am Main, Germany

    On 15 October 2019, we convened a community of in-house leaders across Europe in Frankfurt am Main that leveraged the ACC Legal Operations Maturity Model framework to learn, through peer discussion and benchmarking, about how to accelerate innovation. The one-day event included educational sessions led by notable industry leaders and peers, as well as a networking reception the evening before.

    10:00 - 10:15 Welcome and Introductions

    • Giuseppe Marletta - Managing Director, Europe, Association of Corporate Counsel
    • David Hart - Transformation Director, Legal & Company Secretary, BT  & ACC Europe Board Member

    10:15 - 11:15 Opening Plenary
    1:  Lessons from the road – my legal operations journey

    Panelists explain their current state and how they got there – the strategy, approach and milestones of their own Legal Operations journeys. 

    • Jon Doyle - Legal Chief of Staff, Barclays
    • Marcus Debes - Process & Project Manager at Legal & Responsibility, Heraeus Holding GmbH
    • Robin Snasdell - Managing Director, Consilio 
    • Leonie van Gulik - Senior Legal Operations Manager, PVH Europe
    • Miguel Viedma - VP Group Legal, Digital and Business Innovation, and Chief Legal Operations Europe, CapGemini

    11:15 - 11:30 Break

    11:30 - 12:15 Roundtables

    2A:  The other half of the legal department – Getting the most from external firms and resources

    A robust discussion on how to get not only value-adds but value-enabling services from law firms and legal service providers.

    2B:  Making technology work for you – From enterprise infrastructure staples to the latest start-up trends

    Robotic Process Automation, Machine Learning, Chatbots, Knowledge Management systems, Flexible resourcing apps, Regtech, Contract Lifecycle Management, Workflow tools, Legal Service Request portals and front doors - the list is endless, but where should you start? 

    12:15 - 13:15 Lunch & Networking

    13:15 -  14:00 Roundtables 

    3A:  Contract management planning – thinking smart to accelerate the speed of business

    Exploring ways to improve contract velocity and quality from calibrated a risk and value approach to deploying AI automation and workflows.

    • Marcus Debes - Process & Project Manager at Legal & Responsibility, Heraeus Holding GmbH
    • David Griffin - Head of Legal & Governance Systems and Change, BT
    • Antje Michel - General Counsel, CSL Behring

    3B:  Macro/Micro management – Optimising the internal working of your law department across: strategy, culture, structure, and client experience 

    Getting the right angle -  right work, right time, right person, right place

    14:00 -  14:45 Roundtables

    4A:  Made to measure – How and what do you measure, who does the measuring and who measures the measurer

    Do Legal Ops professionals need their own tailored metrics and analytics? 

    • Andrew Dey - Consultant, Consilio, Former Director, Legal Change, Barclays
    • Maximilian Koch - Corporate Counsel, Sportswear Manufacturer

    4B:  Digital transformation – Data, risk and demand

    Front office services and products must reflect today's needs for responsive, real-time information to aid decision-making as volumes of data and requests mount. How will legal operations lead the legal team to evolve to meet these needs?

    14:45 - 15:15 Coffee and Networking Break

    15:15 - 16:00 Plenary

    5:  Good-Buy-In – How change management delivers transformations

    The need for buy-in is not limited to budgetary sign-off for a new system or approach. Ensuring people embrace your transformational journey is critical to its success. This session features a format that engages the audience in preparing to lead change.

    • Max Hübner - Executive Director, Legal Management and Operations, DPA

    16:00 - 16:30 Moving Ahead

    Leaders of the ACC Legal Operations Europe Advisory Board will lead a discussion about ideas and inspiration gleaned from the event, and how this growing community can help each other to accelerate innovation year-round

    • Jon Doyle - Legal Chief of Staff, Barclays
    • David Hart - Transformation Director, Legal & Company Secretary, BT  & ACC Europe Board Member
    • Leonie van Gulik - Senior Legal Operations Manager, PVH Europe
  • Advisory Board

    • Hans Albers - ACC Europe President & Chief of Staff, Head of Worldwide Legal Operations, Juniper Networks (The Netherlands)
       

    • Thomas Barothy - Group General Counsel COO, UBS AG (Switzerland)
       

    • Lola Conde - Legal COO, Banco Santander (Spain) 
       

    • Jon Doyle - Legal Chief of Staff, Barclays (United Kingdom)   

    • Marcus Debes - Process & Project Manager at Legal & Responsibility, Heraeus Holding GmbH (Germany)
       

    • Alex Galtieri - Deputy General Counsel, Colt Technology Services (United Kingdom) 
       

    • Varsha Gupta - Senior Legal Counsel, Middle East, Africa, Pakistan and Turkey, Idemia Identity & Security (United Arab Emirates)  

    • Douwe Groenevelt - Deputy General Counsel/Senior Director, ASML (The Netherlands) 
       

    • Dave Hart - Transformation Director, Legal & Company Secretary & ACC Board Member, BT (United Kingdom)
       

    • Maximilian Koch - Senior Manager Compliance Strategy & Operations, Company Lawyer, Adidas (Germany)  
       

    • Juliane Lenser - Senior Counsel, Continental AG (Germany) 
       

    • Sigal Meged-Rosen - General Counsel, CYBERBIT Ltd. (Israel)
       

    • Eric O'Donnell - Head of Legal Operations, Total S.A. (France)  
       

    • Thierry Perrouault - Legal Operations General Counsel, Orange (France)  

    • Jennifer Picenoni - Group General Counsel & Corporate Secretary, Lindt (Switzerland) 
       

    • Maurus Schreyvogel - Chief Legal Innovation Officer, Novartis (Switzerland) 
       

    • Avnee Thakrar - Legal Operations and Senior Counsel, 3M (United Kingdom) 

    • Leonie Van Gulik - Senior Legal Operations Manager, PVH Europe (The Netherlands) 
       

    • Miguel Viedma - VP Group Legal, Digital and Business Innovation & Chief Legal Operations, Europe, Capgemini (France) 

  • Co-Organizers

    About ACC Legal Operations

    ACC Legal Operations is a member-driven section of the Association of Corporate Counsel that supports corporate legal operations professionals by delivering benchmarking, resources, and opportunities to collaborate. We also serve as a unified voice to advance this critical business function.

    About Consilio

    Consilio’s global team of expert problem solvers work every day with legal departments of multinational corporations and their outside counsel to respond to legal matters, reduce legal spend, minimize risks, and operate more efficiently. Whether supporting clients with our legal consulting, eDiscovery, or document review services, we pride ourselves in delivering service excellence, wherever and whenever it matters to our clients. Our knowledge and best practices have been forged from engagements on thousands of matters with hundreds of clients, all around the world. That knowledge also fuels our own technology innovation providing clients with greater leverage to solve challenges at a lower cost and risk. From a tactical perspective we can help assess your legal department’s performance, reduce cost through external spend and in-house workload analysis, in addition to, selection and implementation of legal department technology.

    Questions?

    Please contact [email protected] or +1 202 677 4776.

ACC

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