As viral videos of shoppers' tirades and confrontations over being asked to wear face coverings during the COVID-19 pandemic erupt, major retailers are urging governors to make it a requirement for everyone to wear a mask. The Retail Industry Leaders Association, which represents Walmart, Target, Best Buy, Walgreens, Home Depot, and other major chains, says different local mandates across the country have created confusion, leading to conflicts between customers and store employees, according to USA Today
(8 July, Tyko). "Retailers are alarmed with the instances of hostility and violence front-line employees are experiencing by a vocal minority of customers who are under the misguided impression that wearing a mask is a violation of their civil liberties," Brian Dodge, the retail association’s president, said in a letter to the National Governors Association. Fewer than half of US states require masks in public places, according to the retail group, and some cities and counties have issued their own mandates. Retailers "respectfully ask that those governors that haven't yet required masks in public to do so immediately," Hodge said in the letter. The National Governors Association said Tuesday that its members are discussing the letter and others like it from different retail groups. Hodge says the association recommends that retailers communicate safety policies with extensive signage at stores and not by physically confronting customers.
From "Retailer Group Urges Governors to Require Everyone to Wear a Mask"
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