This sample survey is designed to assess client feedback. Asks questions related to satisfaction with legal services, projected legal needs, and training needs.
A review of the ten most common myths related to the use of technology in in-house legal departments. Discusses billing systems, matter management, and using technology with outside counsel.
The ability to effectively manage outside counsel is essential to the success of in-house lawyers. Learn tips on selecting, evaluating, comparing, and retaining the outside counsel that best suit the organizational needs of your company. Develop lists of providers and criteria for preferred legal service providers and specialized firms, implement alternative billing models, and use legal project and process management techniques with your outside counsel to streamline your engagements.
This report presents results on a subset of respondents from the Association of Corporate Counsel’s Chief Legal Officer (CLO) 2013 Survey, published in January 2013. A total of 1,104 individuals from 36 countries participated in this survey to provide a global outlook of CLOs worldwide. This report provides results and analysis of respondents from Canada (n=50) as well as demographic information, such as staffing, budget changes, revenue and more, while also exploring intangibles such as CCLOs’ top legal and business concerns for the past 12 months and their anticipations for the future.
Once your case has settled, an important question needs to be answered: Do you know where all the copies of your documents are, particularly those being held
by outside counsel? Document management should be built into the litigation process, not an afterthought. This article offers some suggestions on closing case files in a manageable way.
Outside legal costs associated with resolving disputes continue to be an area of concern for in-house attorneys. The value of a legal department often depends on its ability to control the costs of litigation while delivering satisfying results. Even though one party to a dispute cannot control all aspects of the matter, there are steps counsel can take to increase the value of its services, no matter the context.
How much oversight in-house counsel should exercise in connection with document preservation and collection in ediscovery is a delicate balance of push and pull. Should you allow executives and employees to decide what is relevant and have them push the data for production? Or should your team pull the data and then review for relevancy? This article considers leading court cases in order to provide some suggestions for how you can best supervise the ediscovery process.
Representing 1,104 CLOs and general counsel from 36 countries, the ACC Chief Legal Officers 2013 Survey provides an unbiased and in-depth analysis of the highest ranking lawyers in corporate legal departments—reviewing their top concerns for the past 12 months, today, and into the future, and a prioritization of their business issues.
When doing business in a foreign country, choosing a law firm and an individual lawyer is one of the more important decisions. Using the example of the German legal market, this article demonstrates that simple referrals and law firm directories do not provide sufficient determinative guidelines. Learn more about how to develop best practices for your corporation so that selecting a law firm in a foreign jurisdiction is as painless as it is important.
Lawyers must ensure that the client can recognize the "value" of the services rendered. To that end, it is useful to break "value" down into specific building blocks. A helpful construct revolves around identifying various qualities of legal service that clients desire in differing combinations, depending on the matter in question. This short ACC resource presents key tips and references to better understand such Value-Related Qualities (VRQs).