This program material looks at the current changes, illustrated with several examples, and provides an outlook as to how the future of legal services could be. The panelists present best practice examples and provide insight on how their legal departments are preparing for the evolution of the legal service industry.
Overview of the evolution of project management into legal project management, samples of project management tools, and an inventory of over 75 “off-the shelf” project management software options (with provider, price, platform and brief descriptions). From ACC Value Challenge workshop, Legal Service Management, July 2010: www.acc.com/legalservicemanagement
Overview of data mining and reporting tools directed toward law departments and law firms, how they tools do and don’t coordinate, and where to start for corporate counsel beginning to implement value-based fees. From ACC Value Challenge workshop, Legal Service Management, July 2010: www.acc.com/legalservicemanagement
This presentation includes an overview of process improvement methodologies (including Six Sigma and Lean). Outlines framework for a process improvement project and showcases key tools to create a project charter, assess client requirements, and map a process. From ACC Value Challenge workshop, Legal Service Management, July 2010: www.acc.com/legalservicemanagement
Sample worksheets and checklists, with helpful annotation: project charter, project vision, risk review, metrics, SMART-goal/objectives, and conditions of satisfaction. From ACC Value Challenge workshop, Legal Service Management, July 2010: www.acc.com/legalservicemanagement
Bruce Kuhlik, executive vice president and general counsel of Merck, explains what it takes to get a corporate pro bono program off the ground and to maintain people's commitment to it.
Prudential Financial's sample form lists 18 questions to help scope and frame a project.
Prudential Financial's sample form used to capture parameters of projects.
Prudential Financial's sample template used to define projects.
This Value Practice resource give background and benefits to Viacom's legal department use of a matter management system for its domestic legal operations.