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The Association of Corporate Counsel (ACC) is the world's largest organization serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, nonprofits and other private-sector organizations around the globe.

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Tanya Svoboda, Fractional Head of Content
1 pages

There are times when you can be right and times when you can get what we want, but achieving both isn’t always a given. The reality is that legal operations professionals can communicate clearly and correctly to their GC, stakeholders, and team members but still not yield the results they aim for. Read this article that shares three persuasive writing tips to inspire action!

Resource Details
Interest Area: Law Department Management
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
Association of Corporate Counsel
58 pages

This report provides a summary of the use of technology within legal departments, based on a survey conducted in autumn 2020 at the behest of the Tools & Technology Interest Group of ACC Legal Operations.

Resource Details
Region: Global
Audience: Legal Operations
Laurie David-Henric
1 pages

For this month's ACC Legal Ops Observer feature article, ACC acquired insights from Laurie David-Henric on demonstrating the law department strategic value.

Resource Details
Interest Area: Law Department Management
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
Chloe Ribal, Head of Legal, Global Alliance for Improved Nutrition (GAIN)

The journey from Delegation of Authority (DOA) to Contract Lifecycle Management System (CLM) is about marrying effective governance with technological solutions. By doing so, organizations can ensure not only a swift and reliable contract approval process but also adaptability to changing requirements over time.

Resource Details
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
Contoural Inc.
10 pages

The ACC Records Management Program Maturity model provides a detailed maturity model for all aspects of an organization’s records program.

It seeks to gauge program effectiveness across a variety of program elements, taking a “big picture” view to increase program value.

Resource Details
Region: Global, United States
Audience: Legal Operations
Catherine J Moynihan, Senior Director, Strategic Intelligence & Advisory, Hyperion Global Partners
1 pages

While low-code and no-code workflow automation technology solutions are not new, 2023 has brought a distinct shift in legal departments embracing workflow automation. Hyperion Research, an Epiq Company, undertook a benchmarking study revealing that 71% of respondents planned to invest in a workflow automation (WFA) tool in the next 12-18 months either as a first-time investment or to replace an existing WFA tool. Read more here.

Resource Details
Interest Area: Law Department Management
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
Liz Lugones, COO/Senior Advisor, UpLevel Ops
1 pages

In today's complex business landscape, collaboration between in-house legal departments and external counsel is crucial. Law firms are an extension of a legal team and provide substantive expertise unavailable on the team and support on high-volume, high-risk matters requiring additional expertise. Read this article for key strategies that can help corporate in-house legal departments develop robust partnerships with their external counsel.

Resource Details
Interest Area: Law Department Management
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
Blank Rome LLP
233 pages

This ACC Guide, sponsored by Blank Rome LLP, provides in-house counsel with an overview of commercial insurance issues that may arise in the United States.

Resource Details
Region: United States
Audience: Deputy GC, Mid-Career, New to In-House, CLO / GC, Legal Operations, Small Law Departments, Large Law Departments
Elizabeth Rancourt-Smith, Director, Legal Operations, Tilson
1 pages

Legal Operations professionals know that a significant key to their success is rooted in stakeholder buy-in. Conference after conference, seminar after seminar, we speak *around* what it means to be in-house legal connected to the broader enterprise. We avoid topical change management and stakeholder engagement but never truly get to the underlying subject that takes this from influencer jargon theory to actionable tactics. We cannot all rely solely on our dynamic personalities and winning smiles to woo our coworkers: How do we turn the abstract of interpersonal influence into a real, functional relationship that benefits all involved? Read this article to find out.

Resource Details
Interest Area: Law Department Management
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
Rebecca Yoder, Director, Legal Operations Consulting, Epiq
1 pages

Contract Lifecycle Management (CLM) is often caught in cross-functional turf wars. Consequently, many find that the system in place is not the hoped-for “silver bullet,” especially as unmet requirements surface across the organization. Moreover, the benefits documented in the CLM business case may always seem just beyond reach, especially as phased roll-outs stall amidst frustration and disappointment that what was pitched by the vendor turned out to be more difficult to actualize than it seemed.

Resource Details
Interest Area: Law Department Management
Region: Global
Audience: Mid-Career, New to In-House, Legal Operations, Small Law Departments, Large Law Departments
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