Information Governance

Bringing the right information governance professional in-house can make or break your program. Success depends on finding the right mix of skills, experience, and mindset. In this Information Governance Network Legal Update, Mark Diamond of Contoural shares practical guidance on how to make the right hire, including:

• When an organization truly needs a dedicated information governance role.
• The right timing for bringing someone on board.
• Choosing between a program builder and a manager.
• Key skills and attributes to look for.
• How to structure an effective first 90 days.
• Lessons learned from real-world hiring.

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

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You have just been given ownership of your company’s records management or broader information governance program with a clear mandate: bring it up to date to be in compliance, and while you are at it modernize it to effectively manage electronic information. But where should you begin? How do you distinguish between essential record program components and those that are merely “nice to have?”  Which internal groups should you collaborate with, and how do you estimate timelines and budgets, especially in an environment of limited resources?

Join Mark Diamond and Tom Mighell for an engaging ACC Information Governance Network Legal Update as they outline key steps and critical considerations for managing a successful records program:

Evaluating your current records management capabilities and creating program a roadmap.
Executing and enforcing records management policies for both paper-based and electronic records.
Deciding whether to invest in new technology or leverage existing systems.
Determining appropriate staffing levels and selecting the right skillsets.
Gaining buy-in from business units to make records management a priority across the organization.

Participate in this interactive session and equip yourself with the tools and strategies needed to successfully lead your company’s records and information governance program forward. Join us for what is certain to be a lively discussion.

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

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As more companies move beyond basic tools like ChatGPT, generative AI is becoming deeply embedded in both custom-built internal applications and widely used third-party platforms. This session will delve into the five essential tasks every organization must address to ensure their use of generative AI is compliant, defensible, and secure. We'll cover strategies to safeguard intellectual property, ensure proper use of personal information, mitigate risks, and promote safe implementation practices. Even if your organization has yet to establish a formal AI governance program, these critical steps are indispensable for navigating the evolving AI landscape effectively and responsibly. The time for getting ready for generative AI beyond ChatGPT is now.

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

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From chat tools and collaboration platforms to voice recordings, emails, and AI prompts, organizations are generating more “odds and ends” of information than ever before. But how long should these materials be retained, and when is it safe to defensibly dispose of them?
In this webinar, Tom Mighell of Contoural will explore practical retention strategies for emerging and unconventional content types, including:

• Determining if chats, texts, and prompts are official records
• Balancing regulatory, legal, and business requirements with storage costs
• How long to keep messages, emails, and recordings—and when to delete them
• Aligning policies across platforms like Teams, Slack, Zoom, and AI tools
• Avoiding common pitfalls and lessons learned from real-world programs

You’ll come away with actionable insights to reduce risk, control costs, and create defensible retention rules for these growing categories of information.

Join the Conversation:

INFORMATION GOVERNANCE NETWORK COMMUNITY 

Generously Sponsored by Contoural 

Rarely has a risk and compliance topic taken off quite like generative AI. Unfortunately, the current state of AI governance is, to put it bluntly, muddled. In addition to a number of AI frameworks, many tools vendors have arrived promising to enable effective and compliance governance. Instead of meaningful controls, what many organizations end up with is a checklist: an array of theoretical risks and canned mitigations that may or may not apply.  Join Kerry Childe, Esq. and Mark Diamond from Contoural as they discuss real-world strategies for navigating this muddle. Topics include:

• Understanding what you are governing
• Five keys areas your AI Governance needs to address
• When and how to leverage frameworks
• Creating a repeatable governance process

Don’t get lost in the muddle.  Start driving compliant, defensible and safe use of generative AI.

Join the Conversation:

INFORMATION GOVERNANCE NETWORK COMMUNITY 

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Organizations that already rely on Microsoft 365 often face a pivotal question: Is M365 the right platform to serve as the primary records repository for files, email, and how do we use it effectively?

Join Greg Forest and Mark Diamond of Contoural for a candid, plainspoken session that explains where M365 fits into a modern records management program, and where it does not. Designed for non-technical audiences, this webinar will walk through best practices for configuring M365 as a records repository, including governance controls, metadata strategies, and practical approaches to retention, deletion, and automation.

 Topics will include: • Where M365 can and should not be used for records management • What the “five-second rule” means and how M365 supports it • Where Microsoft AI and M365 machine learning can help, and where they fall short • How to avoid the sprawl and ownership issues that overwhelmed many on-premise SharePoint deployments • Real-world licensing considerations: Do all users truly need the more expensive E5 version? • Steps for configuring M365 for records management and realistic timelines for implementation

 Whether you are evaluating M365 as your central repository or improving an existing deployment, this interactive session will offer clear, straightforward, and actionable guidance.

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

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Many organizations struggle with a deeply rooted culture of over-retention, where employees save nearly everything forever. This behavior creates serious challenges, including elevated privacy and security risks, increased storage and legal discovery costs, and widespread noncompliance with records policies.

Traditional methods of addressing this issue often fall short. Employees may resort to “underground archiving,” stashing documents in insecure or hidden locations to avoid automated deletion ultimately exacerbating risk.

In this ACC Information Governance Network Legal Update, Tom Mighell and Mark Diamond of Contoural will explore why these behaviors persist and offer practical, real-world strategies to curb document hoarding. Attendees will learn how to drive use automation to drive proper retention and disposition management, affect cultural and behavioral change, reduce unnecessary retention, and ensure important records are retained for the right amount of time.

It’s time to stop blaming employees and start implementing smarter, sustainable solution.

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

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This program is being co-sponsored with the Women in the House Network

Artificial Intelligence (“AI”) has rapidly evolved and Generative Artificial Intelligence (“GenAI”) has emerged as a candidate to revolutionize the way the legal industry works. From corporate environments to law firms, organizations are assessing ways to implement such technologies. Are you ready? This program will define AI and GenAI, assess the development of global rules and regulations, and define the impact on you, as in-house counsel or a member of the legal department. We are excited to be on this journey with you as we all work through the changing capabilities and limitation

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

Effectively managing unstructured data in mergers and acquisitions —including both files and emails —is crucial for the success of newly integrated teams. Nevertheless, unstructured data often is an afterthought as organizations simply “lift and shift” throwing file shares, M365 and other repositories together, hobbling the productivity and collaboration of newly integrated teams. Join Betsy Ford and Mark Diamond from Contoural as they discuss practical, smart, and effective integration strategies for unstructured data.

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INFORMATION GOVERNANCE NETWORK COMMUNITY 

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