This survey is intended to be a reference guide of technology solutions currently being used by ACC Legal Operations members to support their legal function. The survey covered 22 different solution areas.
Interview guide to assess current state technology utilization and future state requirements.
Tools to inventory and assess current state technology, and prioritize technology initiatives.
Template technology implementation charter and high-level project plan.
This document outlines considerations to be made when determining where Operations Teams should prioritize their resources, as well as a sample prioritization based on experience working with many Operations teams.
To meet the need to recognize and encourage talent, especially when promotion is not available or appropriate for the situation, this document’s purpose is to generate ideas about how to engage team members, as well as things to keep in mind when recognizing team members for a job well done.
This document’s purpose is to assist in the facilitation of a conversation with Law Department team members who are looking to advance their careers. The topics outlined in the far left column should be amended to meet the needs of the unique Law Department, and the document could be amended for different time frames depending on the goal of the individual.
Overview of Knowledge Management and the toolkit documents.
Sample job description outlining the Legal Knowledge Manager role, responsibilities and qualifications.
Sample job descriptions for various levels of Knowledge Management business analysts.