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The Association of Corporate Counsel (ACC) is the world's largest organization serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, nonprofits and other private-sector organizations around the globe.

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The 2020 Legal Operations Maturity Benchmarking Report, in partnership with Wolters Kluwer Legal & Regulatory, assesses in-house legal departments' performances on 15 different core functions and 92 related subfunctions with the purpose to determine where legal departments stand in terms of legal operations maturity, based on the popular ACC Legal Operations Maturity Model.

The report includes:

  • Overall results for the Maturity Model's 15 core functions, with breakdowns by industry, company revenue, size of the legal department, and more.
  • Detailed results for each of the 15 legal operations functions, including implementation rates for 92 specific policies, practices, and tools.
  • An overall legal department maturity score, which aggregates the self-assessment rate of each individual function to provide a general overview of legal operations maturity.
  • The results of the Best in Class: the top 10 percent legal departments, including a checklist of the specific practices that these maturity leaders have in place.

Take a quick look at the survey highlights with top 5 key findings and select survey results.


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Region: Global
The information in any resource collected in this virtual library should not be construed as legal advice or legal opinion on specific facts and should not be considered representative of the views of its authors, its sponsors, and/or ACC. These resources are not intended as a definitive statement on the subject addressed. Rather, they are intended to serve as a tool providing practical advice and references for the busy in-house practitioner and other readers.