Records management is not new. Litigation, efficiency and competitive edge drive organizations to manage and capitalize on information. With rapid technology changes and the increasing volume and complexity of information, management is difficult. But new problems call for new answers. Globalization changes the landscape — a global company is not a bigger, more spread out US company — it is a different organization altogether and requires different solutions. Panelists will discuss leading the development and implementation of enterprise-wide records management programs in various situations.