The purpose of this Toolkit is to help Company personnel understand the key provisions of the Company Services Agreement (the “CSA”) and to facilitate negotiation of these provisions, whether used as part of the CSA or as insertions to customer agreements.
For each issue, the Toolkit provides:
- A statement regarding the purpose of the CSA provision.
- Supporting arguments in favor of the provision.
- Requests for changes to the provision that customers may commonly make.
- An argument opposing the customer request and/or a description of a “fallback” position that may be taken in response to a customer request.
- For provisions for which a fallback position is appropriate, fallback language to insert in the contract.
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The information in any resource collected in this virtual library should
not be construed as legal advice or legal opinion on specific facts and should not be considered representative of the views of its authors, its sponsors, and/or ACC. These resources are not intended as a definitive statement on the subject addressed. Rather, they are intended to serve as a tool providing practical advice and references for the busy in-house practitioner and other readers.