Key concepts when preparing a discussion, conversation, or work-shop. One important way to help people master change is to help them understand the broader context in which change is occurring. The following tips and notes offer you some ideas to help people understand change. The information also can be used to help you to interpret your participants’ reactions to change. It is helpful to relate the information below to the change your participants are now experiencing. You may choose to use all or some of the information provided before examining the individual phases of change with participants
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