The Association of Corporate Counsel (ACC) is the world's largest organization serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, nonprofits and other private-sector organizations around the globe.
As more pressure is exerted upon organisations to demonstrate good governance across their entire operation, increasingly boards of directors are expected to possess far greater knowledge and understanding of the organisation’s business and its supply chain.
Successful businesses insist that their frontline employees attend various customer training courses in order to improve their customer interaction. This short article includes a very brief introduction to the Treating Customers Fairly policy established by the Financial Conduct Authority (FCA) in the United Kingdom, and expectations by the Financial Services Board in South Africa.
In his first message as ACC board chair, Simon Fish tells ACC members how the organization is becoming more global and earth-conscious.
The information in any resource collected in this virtual library should not be construed as legal advice or legal opinion on specific facts and should not be considered representative of the views of its authors, its sponsors, and/or ACC. These resources are not intended as a definitive statement on the subject addressed. Rather, they are intended to serve as a tool providing practical advice and references for the busy in-house practitioner and other readers.