Dealing effectively with a crisis requires organizational readiness for almost any eventuality. This program will promote preparedness, enhanced decision-making and institutional integrity. Using polling devices, attendees will navigate their way through a number of crisis scenarios, focusing on the role of in-house counsel. The session will highlight best practices in crisis management planning, assembling the crisis management team, stakeholder relations, fact-finding and internal investigations, preserving evidence, communication and litigation in multiple jurisdictions. The scenarios will also address the tensions that sometimes exist between “business” and “legal.” Panelists, including a crisis management expert, will offer their perspectives as we work through each scenario. You will receive access to sample crisis management protocol documents that you can then customize. The presentation will cover MRPC 1.13, 1.1, MRCP 3 and sub-rules for ethics credit.