Workplace Investigations: Do’s & Don’ts, Current Trends and Practical Guidance

As issues ranging from harassment and discrimination to misconduct and safety concerns grow more complex, in-house counsel must ensure their investigation approaches and practices are consistent, fair, and aligned with evolving standards.

This session will highlight the key trends shaping workplace investigations today and outline practical strategies for managing risk while upholding procedural fairness and transparency.

Topics Covered

• Current trends in workplace investigations—shifting legal expectations, increased scrutiny on fairness, and growing complexity
• Internal vs. external investigations—how to assess risk, neutrality, and credibility considerations
• Legal duties and reporting structures—understanding triggers under the Human Rights Code and OHSA
• Planning and executing investigations—scope definition, evidence collection, interviewing approaches, and documentation
• Ensuring fairness and transparency—notice of allegations, impartiality, credibility assessment, and procedural safeguards
• Post‑investigation responsibilities—communicating findings, implementing corrective actions, and preparing for potential challenges