Overview (Program Summary)
Technology Service Contracts must address cybersecurity specific issues regarding responsibilities, liability, indemnification, and insurance. Actual service standards are often set forth in a separate Service Level Agreement (SLA). Therefore, together these documents should cover Data Protection and Confidentiality, Cybersecurity Standards, Access Management, Incident Reporting, Right to Audit, Data Handling and Storage, Training and Awareness, and Background Checks among key topics. Come learn from experienced counsel on how to frame these sometimes-contentious issues and language for success.