Resource Library

Learn with this list of agility tips that corporate legal departments can use for both big and small projects.

Jeff Isaacs has given much thought to the evolution of legal services over his 30-plus year career in the industry, both in legal operations and as an attorney acting as both outside and in-house counsel. I recently had the opportunity to catch up with him on his career and his decision to join KPMG LLP as Director, Global Legal Managed Services. Click here to read more.

Suzanne Hawkins has seen legal operations from every angle, as a practicing attorney, legal operations head, consultant, and law firm leader. An Trotter, Senior Director of Operations, Office of the General Counsel, Hearst, had the good fortune to speak with Suzanne about her career and get her insights on the emergence and evolution of legal operations. Click here to read the full article.

An Interview with David Cambria
Legal Ops’ OG Maverick has an eye on the bright future of the industry

This Privacy Capability Maturity Model provides a detailed maturity model for all aspects of an organization’s privacy program, including its use of Artificial Intelligence (AI) and Machine Learning (ML) using personal information.

It seeks to gauge program capability across a variety of program elements, taking a “big picture” view on an organization’s readiness to comply with these requirements.

Just a few decades ago, a private practice lawyer in a law firm who decided to go “in-house” endured constant questioning about why they were taking a step back in their career. Was it because they were tired of the breakneck pace of a law firm? Were they OK making less money? Essentially, these lawyers were viewed as “stepping off the treadmill,” and getting “out of the game.” Not a complimentary description.  Click here to read more.

The ACC Records Management Program Maturity model provides a detailed maturity model for all aspects of an organization’s records program.

It seeks to gauge program effectiveness across a variety of program elements, taking a “big picture” view to increase program value.

In the July issue of the ACC Observer, David Cambria shared his unique and broad perspective on legal operations' current trajectory. This column focuses on Cambria's career experience, which makes his insights worth contemplating.

This report provides a summary of the use of technology within legal departments, based on a survey conducted in autumn 2020 at the behest of the Tools & Technology Interest Group of ACC Legal Operations.

Legal Operations professionals know that a significant key to their success is rooted in stakeholder buy-in. Conference after conference, seminar after seminar, we speak *around* what it means to be in-house legal connected to the broader enterprise. We avoid topical change management and stakeholder engagement but never truly get to the underlying subject that takes this from influencer jargon theory to actionable tactics. We cannot all rely solely on our dynamic personalities and winning smiles to woo our coworkers: How do we turn the abstract of interpersonal influence into a real, functional relationship that benefits all involved? Read this article to find out.