AI Chatbots: Navigating New Laws and Compliance Risks

Join Cooley as we explore the rapidly evolving legal landscape governing AI chatbots, covering the spectrum of obligations facing companies that build or deploy them — from disclosure and transparency laws requiring chatbots to identify themselves as AI and youth safety requirements addressing age verification, harmful content, and self-harm ideation, to industry efforts to prevent inaccurate, harmful, or inappropriate outputs, commercial contract structures between chatbot vendors and business deployers, chatbot monetization models and using user prompts for advertising and AI training, and the special regulatory regimes that apply to mental health chatbots, companion chatbots, and AI in healthcare — all against the backdrop of state AI laws, pending bills and the continuing surge of chatbot wiretap litigation.