Overview (Program Summary)
AI agents are no longer science fiction. They’re managing customer service, negotiating prices, and executing transactions across e-commerce platforms. As these systems begin to act autonomously on behalf of users and organizations, they introduce powerful opportunities and new legal challenges. In this program, George Dunston (Barnes & Noble) and Dave Walton (Fisher Phillips) will explore how AI agents are transforming digital commerce and what in-house counsel need to know to stay ahead.
Attendees will learn how traditional agency law and emerging AI governance principles intersect, how to manage risk under current regulations, and what best practices can help companies safely leverage AI agents while maintaining trust and compliance in online markets.
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