Tips and Techniques to Succeed with Virtual ADR

The use of videoconferencing technology has become an increasingly critical part of limiting business disruptions throughout the legal industry. Please join JAMS Detroit neutral, Clarence Pozza, for an informative webinar featuring Shavonne Applewhite, a member of JAMS client services team and trainer in the use of Zoom for virtual alternative disputes resolution proceedings.

Topics Include:

• What are the benefits of virtual ADR?
• What equipment do the parties need to participate?
• Logistics tips for how to appear online, preparing your background, selecting lighting, adjusting volume and other factors to ensure professionalism.
• Preparation details: Practice before the day of the session and what your client needs to know in advance.
• Important steps to prepare for remote mediation and arbitration versus in-person.
• Becoming familiar with essential components of the process like breakout rooms, confidential communication, redundancy, group chats and more.
• Best practices for ensuring your in-person advocacy skills translate to remote mediations and arbitrations.