Crisis Management & Communication – The Good, The Bad & The Ugly*

This presentation will provide a practical discussion of internal and external communications considerations during a corporate crisis, as well as the legal aspect of crisis management/communication. The presentation will cover:

• Types of crises corporations or brands may face such as accusations, corporate change, disaster response, environmental impact, labor disputes, loss of life, bankruptcy, data security breach, disgruntled employees, executive misconduct, leadership change, and social issues.

• How to proactively prepare for and deal with business crises

• Examples of what to do and what not to do when reacting to a crisis or issue

• Legal aspects of crisis management and communication, including how to deal with internal and external investigations and enforcement actions.

11:30 am - Noon - Lunch and Networking

Noon - 1:00 pm CLE

*Please feel free to invite Corporate Public Relations/Communications professionals to this program.