Thank you for your interest in the 2020 Annual Meeting!

Please see here for the ACC Code of Conduct for Events.

Please see below for answers to frequently asked questions.

For speaker-specific questions, please see here.

We are continuing to expand our FAQs. If you have a question not answered below, please email us.

CLE/CPD & Certification Credit

  • Credits for Live Virtual and On-Demand Virtual Courses

    Jurisdictions’ treatment of virtual courses varies – most grant credit for virtual courses, some require that it qualify under self-study rules/limits, and some treat live and on-demand virtual courses differently. We strongly encourage you to review your jurisdiction’s virtual/digital media course and self-study eligibility rules prior to selecting your Annual Meeting sessions. ACC will post any relevant information to the CLE/CPD chart as we receive it.

    ACC is applying for CLE/CPD credit for all sessions that are happening live (at the scheduled air dates/times) unless otherwise noted.

    Previously recorded sessions from the conference (on-demand content) will be available for attendee viewing during and after the conference. While not pre-approved, the on-demand content may be eligible for CLE/CPD credit under your jurisdiction’s self-study guidelines. Please consult your jurisdiction’s specific rules before submitting for credit for any of on-demand recordings you view. 

  • What do the numbers on the CLE/CPD chart mean?

    The total credits listed reflect the maximum number of credits an attendee can earn at the 2020 ACC Annual Meeting, including the maximum ethics/specialty credits.

  • How do I calculate my credits? 

    • Review the sessions you plan to attend, and compare them to the sessions approved on the chart. If your jurisdiction approved the session, you will earn credit once you attend the course. If the jurisdiction did not approve the session, you may still attend the course; however, your jurisdiction will not award you CLE/CPD credit for attending.
    • Pending session approval, in 60-minute states, every 60 minutes of instruction equals 1.0 credit. In 50-minute states, every 60 minutes of instruction equals 1.2 credits.
  • How do I get my CLE/CPD certificate (Certificate of Attendance)?

    About a week following the end of the meeting, we will email all attendees with information about accessing their personal CLE/CPD Service Center, where they will be able to confirm the sessions they attended and then download their Certificate of Attendance.

    I didn't receive that email about CLE/CPD.

    We ask attendees to first check their spam/junk mail folders. The email sender will be ACC Education. If you still can't find the email, please contact us and we will re-send you that information.

  • After the meeting, will I be able to get CLE/CPD credits for the sessions I watch on demand?

    It depends on your jurisdiction(s). Jurisdictions often require separate filing and reporting for online sessions. We will facilitate this the best we can.

  • More questions about CLE/CPD at the 2020 Annual Meeting?

    Contact or +1 202.293.4103 ext. 820. Please allow 2 business days for replies.


  • How does the Annual Meeting becoming all-virtual affect me?

    If you had already registered to attend virtually - no action is required at this time.

    What happens to my existing registration? (If it's in-person?)

    Your registration is automatically switched to virtual attendance.

    What happens to my hotel reservation?

    You will need to contact your hotel directly to cancel your reservation.

    What happens to my guest's registration?

    We are cancelling and refunding all guest registrations.

  • What will the virtual Annual Meeting experience be like?

    Through our virtual meeting platform, in addition to being able to participate in live programming and engage with speakers who are sharing their thought leadership, and being able to access recorded sessions on-demand, you will be able to interact with sponsors and their booths in a lifelike 3D virtual exhibit hall, have one-on-one conversations with sponsor representatives, and listen to live and/or pre-recorded product demos. You will be able to network with other attendees through a virtual networking lounge, small group roundtable discussions, virtual “meet-ups,” and more. We will provide the content and tools, so that you can make this experience your own

  • What will I have access to?

    Virtual attendance gives you access to all virtual programming which includes live content as well as on demand. 

    You will be able to network with peers and interact with law firms and legal service providers.

    As a brand new benefit, all registrants will receive access to all recorded sessions, on demand, for 3 months following the meeting, at no additional cost.

    As an Annual Meeting attendee, you will be able to:

    • attend live sessions or listen in at your own speed; 
    • connect and chat with thousands of your peers; and 
    • talk to speakers, thought leaders, and vendors about the latest tech, trends, and best practices across the in-house community
    • Plus, recently announced Keynote Speaker, Ivan Fong, general counsel at 3M, will still be delivering a thought-provoking address. 
  • How do I access the conference?

    The virtual Annual Meeting can be accessed from wherever you have an internet connection.

    We will be emailing all registered attendees closer to the meeting about how to access the virtual platform.


  • How do I change the courses I will be attending?

    Session selection has closed. If you are registered for the Annual Meeting, you should have received an email from ACC Education with login instructions for the virtual conference platform. Once within the platform, you can see and attend the sessions, as long as they still have space. If a session is listed as full, we ask that you please refrain from attending that session unless you have pre-registered for it through session selection.

  • Where are the course materials?

    To access course materials (once available), please visit your Registration Statement, click the blue "Options" dropdown menu, and select "Access course materials."

    Please note, course materials are only available electronically via your Registration Statement or the event app. We recommend that you download the relevant course materials to your laptop or mobile device before the meeting starts, for ease of access.

    Don't have your Registration Statement? Request to have it re-sent.

  • What if I need to cancel my registration?

    To cancel your registration, please email us as soon as you know you need to cancel. We must receive your cancellation request in writing. Please note the cancellation deadline

    Cancelling your registration does NOT cancel your hotel reservation (if originally attending in-person). You will need to cancel your hotel reservation separately. To do so, please contact the hotel you made a reservation at.

  • I have a question about rates/registration deadlines/group discounts/substitutions.

    Please visit our Venue & Rates page for answers to your questions.

Can't find an email?

Click on the hyperlinks below to view PDF versions of emails you may have missed!

Date Sent Subject Line Topics Covered PDF Version
Sept. 9, 2020 Please Indicate Your Jurisdiction(s) and Select Your Sessions - 2020 Virtual ACC Annual Meeting Indicating your jurisdiction(s) for CLE/CPD, session selection, look out for new experiences View email
Sept. 18, 2020 Reminders and Upcoming Sign-ups - 2020 Virtual ACC Annual Meeting Networking opportunities, upcoming activities, indicating your jurisdiction(s) for CLE/CPD, session selection View email
Sept. 23, 2020 Know Before You Log On - 2020 Virtual ACC Annual Meeting Keynote presentations, course materials, opt-in/opt-out, networking opportunities, upcoming activities View email
Oct. 6, 2020 It's Happening Soon - 2020 Virtual ACC Annual Meeting Sponsor appts, upcoming activities, career development offerings View email
Oct. 8, 2020 Tips Before Your Click - The 2020 Virtual ACC Annual Meeting Be on the look out for log-in information (to send on Oct. 11), test your system, check out the various offerings, exhibit hall hours View email
Oct. 11, 2020 It's Happening - Log into the 2020 Virtual ACC Annual Meeting Log-in information, access tips, program highlights, exhibit hall hours, sponsor appointments View email
Oct. 12, 2020 It's Happening - Log into the 2020 Virtual ACC Annual Meeting Log-in information, program highlights, exhibit hall hours, sponsor appointments, access tips View email
Oct. 13, 2020 It's Happening - Log into the 2020 Virtual ACC Annual Meeting Log-in information, program highlights, exhibit hall hours, sponsor appointments, access tips View email


We're continuing to expand our FAQs. Didn't find the answer to your question? Please email us and we will respond within two business days.

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