Frequently Asked Questions

What do the numbers on the CLE/CPD chart mean? (LINK COMING SOON)

The total credits listed reflect the maximum number of credits an attendee can earn at CCU 2024, including the maximum ethics/specialty credits.

How do I calculate my credits? 

• Starting early spring 2024, each session's description will include a CLE eligibility note. Review the CLE eligibility notes for the sessions you plan to attend. Also refer to the CLE/CPD chart (link coming soon) for the maximum number of general CLE credits and/or specialty credits your jurisdiction has approved CCU for.
• Pending session approval, in 60-minute states, every 60 minutes of instruction equals 1.0 credit. In 50-minute states, every 60 minutes of instruction equals 1.2 credits.
• For specific CLE-related questions, please contact cle-cpd@acc.com.

The meeting is done. How do I get my CLE/CPD credits (Certificate of Attendance)?

About 1-2 weeks following the end of the meeting, we will email all attendees with information about accessing their personal CLE/CPD Service Center, where they will be able to:

• confirm their contact details,
• confirm their jurisdiction(s),
• confirm the sessions they attended, and then
• download their Certificate of Attendance.

I didn't receive that email about CLE/CPD.

We ask attendees to first check their spam/junk mail folders. The email sender will be ACC Education.

If you still can't find the email, please contact us and we will re-send you that information.

Questions about specific jurisdictions/states, or specific sessions? 

Please email cle-cpd@acc.com.

Do I need to send my confirmed credits to my state bar?

For some jurisdictions, ACC will report your confirmed credits to your state bar for you.

For others, you will need to self-report your credits.

This information will be included in the CLE/CPD chart (LINK COMING SOON).

More questions about CLE/CPD at CCU 2024?

Contact cle-cpd@acc.com. Please allow 2 business days for replies.

You should have received a registration confirmation email shortly after you submitted your registration online, then a registration approval email 24-48 hours later, once your registration has been approved, containing the link to your registration statement.

Please check your junk/spam folder or quarantine. Additionally, please work with your IT department to place education@acc.com on your approved or safe senders list. This will ensure you receive important pre- and post-meeting emails, including information on program materials and CLE/CPD credit.

How do I change the courses I will be attending? 

1. Visit your Registration Statement, click on the red "Options" dropdown at the top right, and choose "Select your sessions."
2. Check or uncheck the box next to the session(s) you wish to change your attendance of.
3. Be sure to click "Save My Selections" at the bottom of the page.

After the conference mobile app has launched, you can change your sessions through the app.

Don't have your Registration Statement? Request to have it re-sent

Where are the course materials?

To access course materials (once available), please visit your Registration Statement, click the blue "Options" dropdown menu, and select "Access course materials."

Please note, course materials are only available electronically via your Registration Statement or the conference mobile app. We recommend that you download the relevant course materials before the meeting starts, for ease of access.

Don't have your Registration Statement? Request to have it re-sent 

Will sessions be recorded?

Yes, sessions will be recorded. If you are interested in accessing session recordings, you may purchase access through the Online Education library after CCU (release date TBD). Recordings are not available for free viewing.

What is the suggested attire?

While onsite, most attendees choose to dress business casual. We encourage you to dress comfortably, as we want to encourage an informal environment, in which your attention is centered on your education.

Please note, meeting rooms are often a bit cool, so we recommend bringing a jacket or sweater.

Can I make my hotel reservation before registering for CCU?

No. You MUST be a confirmed attendee of CCU 2024 in order to make your reservation at the host hotel and receive the ACC negotiated rate.

I cancelled my CCU registration with ACC. Will ACC also cancel my hotel reservation?

No. Cancelling your CCU registration will NOT automatically cancel your hotel reservation. Please contact the hotel directly to cancel your reservation. Your hotel reservation cancellation is subject to the hotel’s cancellation policy.

I cannot attend in person. Is there an option to participate virtually?

No, there is not a virtual attendance option.

I have a question about rates/registration deadlines/group discounts/substitutions.

Please visit our Rates page for answers to your questions.