Legal Operations is the function within the office of the general counsel that takes responsibility for efficient and effective delivery of legal services for the corporation. Dedicated legal operations staff focus on optimizing how people, processes, and technology are deployed, leveraging data to inform decision-making and performance management.

 

Leading Practice in Leveraging the Legal Operations Function

The legal operations function is most impactful when the head of legal operations is part of the general counsel's leadership team. Because the legal operations role is focused on continuous improvement and driving innovation, conspicuous backing by the general counsel is critical to advancing the changes that legal operations leaders carry out at the general counsel's behest.

Additional Reading About Corporate Legal Operations