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The ACC-Smarter Law Solutions free benchmarking and consultation service (acc.com/smarterlaw) has proven to be a hit since its launch in 2019. While we are thrilled at the positive feedback we’ve received from our clients, we thought that it would be interesting to respond directly to a few widely held hesitancies expressed by those considering a basic benchmarking or performance improvement process. We gathered some of these questions and sent them to Smarter Law Solutions CEO, Trevor Faure for his candid counsel. We were particularly interested in his perspective on concerns about taking on a consultant agreement in these turbulent times for legal operations.

Covid-19 has profoundly rewritten the rules and beliefs of what the workspace should be before the pandemic hit the entire nation. "Pandemic Life" has forever changed the way we think, how we travel, personal interactions and of course, how we work. The impact Covid has had on today's workforce has brought many changes in the way employers and employees interact with one another. Something that started as a temporary work-from-home scenario quickly changed into a two-year mandatory remote work situation.

For this month's ACC Legal Ops Observer feature article, ACC acquired insights from Laurie David-Henric on demonstrating the law department strategic value.

This is a glossary of Information Governance terms.

This survey report provides key insights on the use of legal technology and its perceived effectiveness and limitations based on responses from 252 in-house counsel and legal operations professionals.