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This session will cover reporting on Law Firm Panel Convergence Programs and AFA's with the approach to the implementation of QBR dashboards, known as Quarterly Business Reviews. Diving into the experiences of Shell’s integrations. The presenters will review how it has and continues to enhance their firm and vendor relationships. The speakers will concentrate on the primary focus of the initiative which is how it is directly related to the key impact and measurement of quality, results and delivery - while maintaining and reporting on Commercial Value.

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