Change management basics – setting the stage, deciding what to do, making it happen and making it stick. From ACC Value Challenge workshop, Legal Service Management, July 2010: www.acc.com/legalservicemanagement
Sample worksheets and checklists, with helpful annotation: project charter, project vision, risk review, metrics, SMART-goal/objectives, and conditions of satisfaction. From ACC Value Challenge ...
This Value Practice Resource highlights key elements of Nationwide's Approved Counsel Program (ACP) and gives insights to key success factors.
Nationwide's sample form to use when Approved Counsel Program list does not include a firm that can provides appropriate assistance.
Nationwide's sample Agreement for outside counsel billing and staffing policy.
This resource developed by the Law Firm Value Committee lists how law firms can add value with matter matter management, client service, understanding of in-house functions and needs, client teams ...
Read how Bombadier, Inc. interfaces with law firms to manage workloads and gain expertise during workload peaks.
Hannah and Morton LLP found that using fewer associates enables the firm to add value to their clients in several ways, outlined in this Value Practice piece.
Pfizer's consolidation of employment litigation and counseling to one firm, Jackson Lewis, and the value added, is described in this Value Practice resource.
Howrey's Client Financial Management Group, staffed by M.B.A. managers from various industries, serves to ensure sound financial management in delivery of legal services. See details in this Value ...
This Value Practice resource describes how FSB Legal Counsel's unique operating model is structured and how it serves its clients with a lower cost base and efficient approaches.
In this Value Practice piece, the key roles and responsibilities of their Law Procurement Manager are highlighted, as well as success practice implemented to achieve cost savings.
This is a job announcement for a procurement manager.
GE Canada implemented a process to select strategic partner firms to provide services with added value. This Value Practice lists the key steps GE Canada took and end results.
Setting and managing budgets, training, use of quarterly reports, and how the budget performance is measured by CIGNA's law department, is discussed in this value practice.
Jul 2009
Value Practice
Sample, CIGNA Litigation and Law Group's performance objectives - includes "Nail the Basics'
To assist law firm attorneys in developing tools to deliver value to clients, Drinker Biddle & Reath created a Value Task Force, with its goals and attributes highlighted in this Practice Profile.
Demand Management, implemented by Royal Bank of Canada as an effective tool to structure use of internal and external lawyers, reduces annual external legal expenses by 20 percent.
Guidelines developed by Royal Bank of Canada for their Demand Management practices used to engage outside counsel.
Jun 2009
Value Practice
A spreadsheet used by Royal Bank of Canada to track cost savings attributable to their Demand Management practices used when engaging outside counsel.
