Technology
Forms
Social Media Policy
Aug 2009 Sample Form & Policy Download pdf
The purpose of this social media policy is to help employees understand how company policies apply to these newer technologies for communication, so you can participate with confidence not only on ...
Guidelines-Telephone, Fax, Voice Mail & E-Mail Monitoring
Jul 2009 Sample Form & Policy Download pdf
Sample company guidelines for communication monitoring and recording in the "ordinary course of business."
Sample Notice and Consent to Telephone Monitoring and Recording
Jul 2009 Sample Form & Policy Download pdf
A sample notice and consent form containing guidelines of telephone monitoring and recording of call center staff to ensure clear communication for the customer's benefit.
InfoPaks
Technology Primer
Apr 2008 InfoPAK Download pdf
Sponsored by ACC
Designed for use by law departments with between one and five lawyers, this material is intended to provide information on technology issues within the in-house legal department.
Email & Internet Policies
Feb 2007 InfoPAK Download pdf
Sponsored by ACC
Among the issues addressed in this InfoPAK, we will explore the relationship between employee access to the Internet and e-mail, employer regulation and monitoring of Internet use addresses, new ...
Data Protection - A Practical Guide to Personal Data Transfer Laws in Asia/Pacific Region, Canada, Europe, and the U.S.
Aug 2006 InfoPAK Download pdf
Sponsored by ACC
This InfoPAK is intended to provide a general overview of the key issues that all U.S. businesses should be aware of if they are requesting information about individuals (whether employees of subsidiaries ...
ACC Docket Articles
The Nuts and Bolts of the EU Safe Harbor
ACC Docket Download pdf
Increased online trading between the United States and Europe has also heightened the need for increased caution in matters of privacy and data protection. And while there are no hard and fast rules ...
Performing a Privacy Risk Assessment
ACC Docket Download pdf
Companies need to make their clients, colleagues and customers feel that their information is private and secure. That's just good business. But instituting relevant privacy policies and implementing ...
Tips & Insights: Adam Palmer Lays Down the (Internet) Law
ACC Docket Download pdf
This article discusses the intricate legalities of and difficulties presented by web-based technology.
Leading Practices Profiles
Social Networking for Companies: Leading Practices in Leveraging Social Media for Business, Creating Social Networking Policies and Using Social Media in Hiring
Sep 2009 Leading Practices Profiles Download pdf
This Leading Practices Profile examines the use of social networking in companies, as well as the law department’s role in helping the company craft effective social networking and electronic usage ...
Leading Practices in Electronic Billing: A Technological Tool for Corporate Legal Departments
Mar 2009 Leading Practices Profiles Download pdf
The use of electronic billing by corporate law departments has been gaining momentum over the past decade. The experiences of law departments featured in this Profile demonstrate that ebilling is ...
Managing the Use of Open Source Software
Sep 2007 Leading Practices Profiles Download pdf
This profile examines the benefits and unique issues that arise in using Open Source software for nine companies. Particular attention is given to the role of in-house counsel in managing the ...
Quick References
Useful Links and Online Resources
Jul 2009 Download pdf
Provides several online resources regarding recording and monitoring communications.
Call Recording
Jul 2009 Download pdf
Includes applicable considerations when customers request calls to be recorded and a chart with characteristics of the federal and state tape-recording laws. Includes whether consent of all ...
Hot Topics in Electronic Discovery
Jul 2009 Download pdf
Provides the best practices for electronic discovery.
Program Materials
E-rulemaking Has Changes Administrative Practices: Cut Your Legal Costs
Oct 2009 Download pdf
E-rulemaking illustrates how administrative practice is changing in the Information Age and how corporate counsel can take advantage of new agency electronic resources to significantly reduce outside ...
Don't be a Party Pooper, Let Your Business be Social. Just Watch What it Does!
Oct 2009 Download pdf
Millions of people participate in social media networks, millions of dollars are spent on them, and these worlds will probably be the future of interactivity online for nearly all businesses. Companies ...
The Evolution of Laws and Regulations in Privacy Matters and its Impact on Organizations Doing Business Outside the United States: An Overview of Canadian and Other International Jurisdictions
Oct 2009 Download pdf
If your company is doing business outside the United States, you need to attend this session to be brought up-to-date on all applicable privacy laws. Many global organizations have had to change ...
Surveys
Law, Compliance, and Business Ethics - 2008 Information Technology
Mar 2008 Download pdf
Sample law department technology survey
Using Technology-Law Department Best Practices Survey
Sep 2006 Download pdf
A survey of the use of technology in corporate legal departments. Includes information on most used technologies in communicating within the legal department, clients, other law firms. ...
2006 Law Firm Survey Regarding E-billing Vendors
Aug 2006 Download pdf
A survey of law firms on the performance of vendors used for e-billing. Provides information on the respondents and their preferred e-billing vendors. Organizes information by "best ...