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Legal Resources

Law Department Metrics

Leading Practices Profiles Download pdf July 2005


Effective metrics programs create a framework for continuous evaluation against objectives and include components that lead to action.  They also can serve as a solid platform from which to demonstrate to clients how the law department is supporting business objectives and adding value.  This practice profile explores metrics practices implemented by six law departments, including BellSouth Corporation, Charter One Bank, NA, MCI, and United Technologies Corporation.

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Author: ACC
Keywords:  Compliance & Ethics; Law Department Administration; Department Management; Metrics / e-Billing; Performance Management

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