Interest Groups

Interest Groups

ACC Legal Operations is designed to support ongoing member collaboration to advance law department management. Connect with others who are committed to identifying leading practices, sharing knowledge and resources, and helping one another find solutions to common challenges.

This space provides an overview of Interest Group activities in one convenient location. To contact project and Interest Group leads, use the Member Directory. Project/Interest Group leaders use the Member Forum to announce conference calls, webcasts, etc. If you wish to participate in any of the interest groups, please contact

External Resource Management

This group is focused on best practices when managing outside counsel, vendors, experts, staff augmentation, contract attorneys, LPOs, consultants and associations/memberships.

Interest Group Lead: Diana Barlow of Voya Financial

Interest Group Co-Lead: Kendra Nowak of Express-Scripts

Monthly cadence calls are held the 2nd Thursday at 2:00 p.m. (EST). 

Internal Resource Management

This group is focused on best practices when managing internal staff resources (from lawyers to admins), including talent development and performance management, communications and department conferences.

Interest Group Lead: Kim Tobin of Coverys

Interest Group Co-Lead:  Bruce Goldberg of Allstate

Monthly cadence calls are held the 1st Wednesday at 2:00 p.m. (EST). 

Information Governance & Discovery

This group focuses on advancing practices in information governance, including eDiscovery management.

Interest Group Lead: Julie Richer of AEP.

Interest Group Co-Lead:  Tom Morrissey of Purdue Pharmaceuticals

Monthly cadence calls are held the 3rd Wednesday at 3:00 p.m. (EST). 

Metrics & Analysis

This group focuses on standardizing metrics related to common areas of legal resource deployment (i.e., in-house resource metrics, outside resource metrics, law firm metrics, metrics related to fixed-fee arrangements, etc.) that will enable each of the companies to make informed decisions and develop justifications about appropriate resource deployment.

Interest Group CoLeads: Laurie Hansen of Mutual of Omaha Insurance and Dan Young of Boston Scientific 

Monthly cadence calls are held the 3rd Thursday at 1:00 p.m. (EST).

Project, Process & Knowledge Management

This group focuses on practices and tools used to support team coordination for efficient and effective management and execution of the legal work.

Interest Group Lead: Mike Russell of Ingersoll Rand

Interest Group Co-Lead: Anu Chandrasekhar of AIG 

Monthly cadence calls are held the 2nd Tuesday at 3:00 p.m. (EST). 

Strategic Planning

This group – for large law department COOs – is focused on processes to establish and manage strategic plans, while integrating those plans with enterprise strategy and goals.

Interest Group Lead: Aaron Van Nice of Baxter

Technology & Tools

This group is focused on topical issues related to technology with respect to selection, deployment, driving adoption of legal tools and technology, as well as ongoing management issues, such as negotiating upgrades, keeping viable alternatives available and data security/privacy. Generally, this group will not focus on applications for metrics/analysis or project/process management that are covered in other Interest Groups.

Interest Group Lead: Kedric Chamberlain of Abbott

Interest Group Co-Lead: Lisa Ripley of Oracle

Monthly cadence calls are held the 4th Tuesday at 3:00 p.m. (EST). 

Industry Group - Health Care Manufacturing Companies

Participants in this group will benchmarking around the legal operations issues and opportunities unique to the pharmaceuticals, device and diagnostics industries.

Interest Group Co-Leads: Laura Caponi of Bristol-Myers Squibb and Laura Ward of Abbott Laboratories

Monthly cadence calls are held the 3rd Tuesday at 1:00 p.m. (EST). 

*Note that it is impossible to design Interest Groups that are mutually exclusive. Over time, we will add, delete or redefine them based on group projects and member interest.