Posted Jan 14, 2010  

This is a full-time position responsible for providing day-to-day support of the Chapter relations department and Chapter leaders.

Essential Responsibilities

• Assist with the meeting preparation for chapter leadership training (twice every year) and annual chapter administrator training.
• Assist chapter volunteer leadership by providing support, including generating customized reports, mailing lists, broadcast faxes, labels, and fulfilling other requests for information.
• Manage chapter PDF newsletter and print newsletter production process on a quarterly basis, including collecting copy from chapters, editing copy, working with layout designer to create newsletter, newsletter proof, and final distribution to chapters. Work with the vendor to set up online newsletter account for chapters. Support monthly newsletter distribution of chapters.
• Create chapter surveys and provide survey results to chapters.
• Set up chapter webcast and train administrators to use the system.
• Oversee chapter websites; make updates when necessary, including updating event info, uploading program materials, etc. Work with chapter to improve content. Provide stats to chapters on webpage hits.
• Update chapter profiles and chapter overview sheets with the required information monthly.
• Create and maintain all chapter broadcast email list and listservs.
• Prepare monthly chapter spotlight on ACC.com
• Provide program listings for Chapter & Verse
• Tracks all chapter activities including, educational programs, social events, board of directors meetings, chapter visits, and resources.
• Provide summary of chapter presidents’ conference calls and administrator conference calls.
• Assist with the meeting preparation for chapter leadership training (twice every year) and annual chapter administrator training.
• Other duties as assigned by the Director of Member Development and Chapters.

Qualifications and Experience

Education:
Bachelor of Arts degree

Work Experience:
At least 1 year working with volunteers in an association or other environment.

Skills:
Candidate must have experience in use of Microsoft Excel, Power Point, superior Microsoft Word skills, strong attention to detail, strong organization skills, excellent customer service skills, superb oral and written communication skills, and adeptness and learning new technology. Should be able to demonstrate judgment; critical thinking skills; a sense of teamwork and community; ability to handle multiple tasks; highly organized.

Location

Washington, DC

How to Apply

Applicants should send their resume, and a cover letter including salary requirements to hr@acc.com.

ACC is an EEO employer, with good benefits, and a great working environment.