Many organizations have robust and mature process improvement programs spanning across most functional areas - with one exception, the legal department. With continuing cost pressures and unrelenting focus on “doing more with less,” law departments are looking for a silver bullet. Lean thinking is a continuous improvement philosophy that is focused on eliminating waste in a process while also looking to embed efficiencies where possible such as the use of technology, creative staffing solutions and knowledge management. Lean can be eaten in small bites, using different tools and techniques to address process variation and identifying wastes. For bigger challenges, the lean framework can be invaluable and lead your department on a journey worth exploring. In this interactive session, attendees will learn:
• the governing principles of Lean
• how to speak the language of continuous improvement
• how to develop a lean toolkit that is relevant and practical to legal
Make the 5 whys and root cause analysis a part of your daily vocabulary. Tailor these techniques, and several more, to your legal teams in order to reduce costs, increase efficiency or to better align their workflows with the businesses you support.
Betty St. Marie
Free to ACC Members