Posted: Jun 15, 2009

The Royal Bank of Canada law group has implemented a set of demand manage practices that have reduced external legal expenses by 20 percent annually. The common-thread of these practices is the concept that the business clients, law department and external law firms work collaboratively to achieve the law department's goals. 

At its core, the Royal Bank views the demand management practices as matching the complexity and risk of a matter against the expense and expertise of a lawyer. 

Find the benefits of demand management here.