Levi Strauss' creation of global partnerships with 2 law firms, with flat fee arrangements, and close communications, training, measurement and adjustments led to better results and savings, as shown ...
Change management basics – setting the stage, deciding what to do, making it happen and making it stick. From ACC Value Challenge workshop, Legal Service Management, July 2010: www.acc.com/legalservicemanagement
Overview of Knowledge Management as a discipline, with case studies showing applications in pricing and process improvement, and suggestions and case study applications for collaboration within departments ...
This resource developed by the Law Firm Value Committee lists how law firms can add value with matter matter management, client service, understanding of in-house functions and needs, client teams ...
Read how Bombadier, Inc. interfaces with law firms to manage workloads and gain expertise during workload peaks.
This Value Practice Resource describes how Squire Sanders challenges its attorneys to remedy disconnects between costs for outside legal services and value the client receives.
Squire Sanders Sample Covenant to Partner with Clients
This "How-To" summarizes some steps that in‐house and external counsel can take in setting the tone to establish sustainable relationships.
This "How To" focuses on steps to take to build more high value relationships with law firms.
This Value Practice piece focuses on Raytheon Company's use of an in-house discovery center, and the many advantages that the center brings.
Fowler White represents Nationwide as lead national counsel on designated types of property and casualty class action claims. This Value Practice piece details the alternative fee arrangements and ...
This ACC Value Practice piece outlines communications practices to enhance efficiency and consistency across the legal department. In addition, this piece outlines attributes and benefits to a legal ...
Sample litigation assessment form prepared by Valorem Law Group LLC and Summit Law Group PLLC
Provides examples of strategies that firms can use to create a competitive advantage. Includes advice such as keeping fee rates in step with the local market, fostering collaboration, creating efficiencies, ...
From the time lawyers join Howrey, they have access to personal training and coaching, carefully designed group training, and a wide array of on-line training resources that include Howrey’s own ...
Key practices used by Abbott, Simses to increase the value to clients of the firm’s services include: Early case assessment to focus on early case resolution; Decision trees to focus on what issues ...
This value practice examines key attributes of Ballard Spahr’s preferred provider approach to client service.
This ACC Value Practice piece focuses on global account management practices implemented at Eversheds. The firm reports that it invested more than $20 million in these practices and that cumulative ...
This ACC Value Practice piece focuses on Seyfarth’s efforts to apply a tailored version of Six Sigma practices to reengineer legal projects so they deliver better results while utilizing resources ...
This ACC Value Challenge "How To" focuses on communication of a law department's activities to internal stakeholders.
