Advocacy
Performance Management
Showing 1–20 of 31
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ABC Value Assessments, Billing Practices and Convergence- Value Practices at Zurich North America
Oct 2009 Toolkit Resource Download pdf
This ACC Value Practice piece highlights the Zurich North America law department’s practices relating to performance/value assessments for outside counsel, billing and convergence
How to Formally Evaluate Outside Counsel’s Performance to Improve Service
Oct 2009 Toolkit Resource Download pdf
Check this "How To" for a guide to why evaluation of outside counsel makes sense, and how to approach these evaluations for best results.
Value Practice: Outside Counsel Review Committee Adds Value for Southern California Edison’s Law Department
Jun 2009 Toolkit Resource Download pdf
Southern California Edison Company Law department uses a review committee to conduct annual performance reviews of law firms and create report cards, and to make recommendations on conflict waivers.
Value Practice: Liberty Mutual Law Department’s Enhanced Approach to Metrics: Business Focused Effort Includes Quantitative Assessments and Quality Audits
Jun 2009 Toolkit Resource Download pdf
Liberty Mutual's Enterprise Legal Services (ELS) assesses and communicates outside counsel performance in audits combining quantitative and qualitative metrics.
Value Practice: Professional Development, Efficiency Task Force and Business Strategies Initiatives at McKenna Long and Aldridge
Nov 2008 Toolkit Resource Download pdf
This profile focuses on McKenna Long’s value-building efforts in three areas: Competency-based Professional Development Program; efficiency Task Force and; Business Strategies Services.
Value Practice: Use of Tailored Six Sigma Methodologies at Seyfarth Shaw
Nov 2008 Toolkit Resource Download pdf
This ACC Value Practice piece focuses on Seyfarth’s efforts to apply a tailored version of Six Sigma practices to reengineer legal projects so they deliver better results while utilizing resources ...
Law Firm Litigation Performance Evaluation
Oct 2008 Toolkit Resource
Sample Form
ACES Non-Litigation Spreadsheet with bonus calculator
Oct 2008 Toolkit Resource
Evaluation matrix integrated with matter management system
ACES Litigation Spreadsheet
Oct 2008 Toolkit Resource
Evaluation matrix integrated with matter management system.
How to Structure a Plan for E-Discovery
Oct 2008 Toolkit Resource Download pdf
A model structure for a company’s “E-Discovery Playbook” to help ensure the proper considerations are made prior to the start of major discovery projects.
Promoting Litigation Cost Control Measures
Oct 2008 Toolkit Resource Download pdf
This guide gives methods of tracking cost controls, techniques in-house can use to communicate cost control policies and standards to litigation managers, and suggestions for overcoming resistance ...
Preventive Law Process Review Map
Sep 2008 Toolkit Resource Download pdf
Sample Process Map
Value Practice: FMC After Action
Sep 2008 Toolkit Resource Download pdf
This ACC Value Practice piece focuses on FMC Technologies’ rigorous After Action Process.
Wal-Mart Outside Counsel Guidelines
Sep 2008 Toolkit Resource Download pdf
Comprehensive guidelines used to manage outside counsel.
How to Use E-Billing Data to Monitor Use of Litigation Best Practices
Sep 2008 Toolkit Resource Download pdf
Lists recommendations for use of e-bill codes to monitor a law firm’s litigation practices.
Value Practice: FMC Alternative Billing
Sep 2008 Toolkit Resource Download pdf
The focus of this ACC Value Practice piece in on FMC Technologies’ ACES performance based pay alternative billing system.
How to Highlight the Legal Team’s Role in Supporting Company Growth Products and Businesses
Sep 2008 Toolkit Resource Download pdf
Suggestions and examples on how classification of legal department matters can benefit a company, making resource allocation more fruitful.
How to Identify Legal Risks in Business Processes
Sep 2008 Toolkit Resource Download pdf
Risk categories to consider and relevant questions to ask in legal risk reviews of business processes.
Value Practice: Walmart Performance Evaluation
Sep 2008 Toolkit Resource Download pdf
Wal-Mart’s Outside Counsel Evaluation Process is highlighted, with summary of key elements, evaluation criteria and performance evaluation form.
How to Identify Business Processes for Legal Risks
Sep 2008 Toolkit Resource Download pdf
Offers ways to work with clients to understand their business processes, then to evaluate, and to prioritize them for legal risk review.