Advocacy
Budgeting & Staffing
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Value Practice: Cigna - Nailing the Basics
Jul 2009 Toolkit Resource Download pdf
Setting and managing budgets, training, use of quarterly reports, and how the budget performance is measured by CIGNA's law department, is discussed in this value practice.
Value Practice: Outside Counsel Review Committee Adds Value for Southern California Edison’s Law Department
Jun 2009 Toolkit Resource Download pdf
Southern California Edison Company Law department uses a review committee to conduct annual performance reviews of law firms and create report cards, and to make recommendations on conflict waivers.
Value Practice: Liberty Mutual Law Department’s Enhanced Approach to Metrics: Business Focused Effort Includes Quantitative Assessments and Quality Audits
Jun 2009 Toolkit Resource Download pdf
Liberty Mutual's Enterprise Legal Services (ELS) assesses and communicates outside counsel performance in audits combining quantitative and qualitative metrics.
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