Advocacy
Budgeting & Staffing
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ABC Value Assessments, Billing Practices and Convergence- Value Practices at Zurich North America
Oct 2009 Toolkit Resource Download pdf
This ACC Value Practice piece highlights the Zurich North America law department’s practices relating to performance/value assessments for outside counsel, billing and convergence
How to Train Staff to Properly Manage Budgets
Oct 2009 Toolkit Resource Download pdf
This How To gives healthy tips for setting and managing law department budgets, matter to matter and year to year.
How to Adopt a More Effective Invoice Review Process
Oct 2009 Toolkit Resource Download pdf
This guide will lead an in-house counsel/department to the benefits of invoice review strategies.
Value Practice: Value-Based Fee Arrangements - The Body Shop’s Approach to Structuring Relationships
Sep 2009 Toolkit Resource Download pdf
This ACC Value Practice piece highlights the law department's practices for creating and managing alternative fee/value-based arrangements and related invoice and billing practices to help efficiently ...
Value Practice: Handling Employee Complaint Process In-house Yields Value- Practices at OSI Industries, LLC
Sep 2009 Toolkit Resource Download pdf
A law department implements a three-prong approach to process employee complaints, handling them in-house with good results.
Value Practice: Alternative Fee/Value-based Arrangement Implemented by Smaller Law Department - Securities Portfolio Work for Wolverine World Wide, Inc.
Sep 2009 Toolkit Resource Download pdf
Small law department's can successfully implement alternative fee/value-based arrangements. See how Wolverine World Wide, Inc.'s law department is working with outside counsel to handle ...
Value Practice: Using a Disciplined Internal ‘Hoshin’ Planning Process to Enhance Alignment with Business Clients- Law Department Practices at Toyota Motor Sales, USA, Inc.
Sep 2009 Toolkit Resource Download pdf
Toyota Motor Sales, USA uses "hoshin" practice to align its legal department with the internal business clients. This Value Practice illustrates how hoshin enhances internal communications ...
Value Practice: Value Matrix for Intellectual Property Matters - Alternative Fee Structures Based on Level of Difficulty, Staffing Mix and Billing Guidelines and Informal Training
Jul 2009 Toolkit Resource Download pdf
The Clorox Company, after implementing a program focused on cost savings and driving incremental value, realized a significant cost savings in intellectual property matters.
Value Practice: Cigna - Nailing the Basics
Jul 2009 Toolkit Resource Download pdf
Setting and managing budgets, training, use of quarterly reports, and how the budget performance is measured by CIGNA's law department, is discussed in this value practice.
CIGNA Litigation and Law Group’s performance objectives
Jul 2009 Toolkit Resource
Sample, CIGNA Litigation and Law Group's performance objectives - includes "Nail the Basics'
Value Practice: Deconstructing IP Litigation Matters and Implementing Alternative Fee Arrangements
Jun 2009 Toolkit Resource Download pdf
This resource describes how Confluence Law Partners is structured to approach alternative fee arrangements in an IP litigation case.
Value Practice: Using Balanced Scorecards to Demonstrate Law Department’s Value: Value-Add Practice for Southern California Edison’s Law Department
Jun 2009 Toolkit Resource Download pdf
Highlights a quarterly review process with key business leaders of Southern California Edison Company and how the General Counsel uses a balanced scorecard approach to demonstrate the law department's ...
Value Practice: Outside Counsel Review Committee Adds Value for Southern California Edison’s Law Department
Jun 2009 Toolkit Resource Download pdf
Southern California Edison Company Law department uses a review committee to conduct annual performance reviews of law firms and create report cards, and to make recommendations on conflict waivers.
Value Practice: Royal Bank of Canada Demand Management Practices
Jun 2009 Toolkit Resource Download pdf
Demand Management, implemented by Royal Bank of Canada as an effective tool to structure use of internal and external lawyers, reduces annual external legal expenses by 20 percent.
RBC Demand Management Guidelines
Jun 2009 Toolkit Resource Download pdf
Guidelines developed by Royal Bank of Canada for their Demand Management practices used to engage outside counsel.
RBC Demand Tracking Form
Jun 2009 Toolkit Resource
A spreadsheet used by Royal Bank of Canada to track cost savings attributable to their Demand Management practices used when engaging outside counsel.
Value Practice: Liberty Mutual Law Department’s Enhanced Approach to Metrics: Business Focused Effort Includes Quantitative Assessments and Quality Audits
Jun 2009 Toolkit Resource Download pdf
Liberty Mutual's Enterprise Legal Services (ELS) assesses and communicates outside counsel performance in audits combining quantitative and qualitative metrics.
Value Practice: Communicating Emphasis on Value within Sprint Nextel: Budget Reports, Settlements and Recoveries
May 2009 Toolkit Resource Download pdf
Sprint-Nextel's General Counsel circulates a monthly budget report and is implementing settlement and recovery reporting to all legal staff to help the department in understanding decisions and ...
Sprint Nextel: Cost Per Hour
May 2009 Toolkit Resource
A Sprint-Nextel spreadsheet showing cost per hour for in-house lawyers; helpful in communicating costs to business clients and outside counsel
Value Practice: Demonstrating the Law Department’s Value: Calculating In-house Counsel Costs
May 2009 Toolkit Resource Download pdf
Sprint-Nextel calculates its law department costs for comparison against outside counsel costs. This has been useful in communication with the business clients and outside counsel.