Frequently Asked Questions
Why can’t I log in?
If you’re a current member and you need your login information, please contact the membership department. If you’ve logged in to the ACC site and you are still unable to access the ACC Digital Docket, see the troubleshooting guide below.
Are the ACC Digital Docket and the ACC Docket the same?
Yes. The ACC Digital Docket is the entire print version of the magazine made available online. Along with articles, the ACC Digital Docket allows immediate access to links and email addresses, which are active online.
Will I still receive my printed ACC Docket in the mail?
Yes. It will be mailed to you each month. The Digital Docket is an addition to, not a replacement for, the print publication.
Can I download the ACC Digital Docket to my computer?
Yes. Once you have entered your ACC user name and password, you can download the issue to your computer. You will then be able to flip through the digital pages of the magazine even if you are not connected to the Internet.
How long can I access the current issue of the ACC Digital Docket?
You can always access any issue of the ACC Digital Docket, even when a new issue is published. Simply save a copy of the issue to your computer’s desktop.
Working with Firewalls and Referrer Blockers
If you are unable to access the articles in the magazine, there are many possible reasons. Some tools, such as Norton, can create problems. The following instructions should help solve most known issues.
This can be done from the computer's Control Panel > Internet Options, or from within the browser Tools > Internet Options.
This has only altered settings for the ACC Web site and does not otherwise affect your browsing.
Use the RefControl extension for Firefox: https://addons.mozilla.org/firefox/953/
Please note that manual configuration may be considered a privacy risk as all sites will receive referring URLs. See http://kb.mozillazine.org/Network.http.sendRefererHeader for more information.
Sending referrers is enabled by default.
Go to Privacy Control > Advanced > Add Site.
If you want to allow referring URL information to pass to a particular web page, you must create a rule for it.
In Norton Internet Security/Norton Personal Firewall 2003
In Norton Internet Security/Norton Personal Firewall 2004
Go to Privacy > Surf > Information Hiding, and uncheck the "Last Web site visited" box.
The free version of this firewall does not block sending referrers. For the Pro version:
Turn ON the HTTP referrer under the privacy tab of web filtering.