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ACC Launches Law Firm Client Satisfaction Ratings
Rainmaking Club
Oct 18, 2009
The Association of Corporate Counsel will launch the ACC Value Index, a component of the ACC Value Challenge, at its 2009 Annual Meeting in Boston on Tuesday, October 20, 2009 at the Hynes Convention Center.
According to an ACC press release:
The ACC Value Index is a client satisfaction measurement tool where members share evaluations of the law firms they engage. It is also an instrument to help shape the thinking and dialogue between firms and in-house counsel about what constitutes “good value” in legal services.